This activity has been accredited by The CPD Standards office and equates to 1 hours of CPD.
How our Customers rate us:
Very informative , easy to understand , you can recommend to someone interested in learning caregiving.
Im glad I did this course. It gave me more confidence in discharging my duties because I learnt more new things. I truly have value for my money
Once my boss had paid for the courses I had to access it by logging in and setting up a password.i found a couple of the course very long and hard to keep focused before the questions.but overall it was very straight forward and well set out.
It was very interesting to me and also very impactful, I learnt a lot which has helped me in pursuing my career. I put to practice all that I learnt from the course, I will comfortably recommend it to others. Thank you. David.
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Restaurant Hospitality E-learning
1 Hours (Approx.)
Multiple Choice
Very informative , easy to understand , you can recommend to someone interested in learning caregiving.
Im glad I did this course. It gave me more confidence in discharging my duties because I learnt more new things. I truly have value for my money
Once my boss had paid for the courses I had to access it by logging in and setting up a password.i found a couple of the course very long and hard to keep focused before the questions.but overall it was very straight forward and well set out.
It was very interesting to me and also very impactful, I learnt a lot which has helped me in pursuing my career. I put to practice all that I learnt from the course, I will comfortably recommend it to others. Thank you. David.
It's the most reliable and easy-going learning site,which provide knowledgeable idea to fasting the learning process.
This course focuses on the core skills required to provide exceptional hospitality in a restaurant setting. It covers customer service, effective communication, and handling common service scenarios, helping staff create positive dining experiences.
Participants will gain confidence in managing customer expectations, handling feedback, and promoting a welcoming atmosphere in line with the restaurant’s brand values.
If you would like to see how our Elearning platform works before purchasing, click on the ‘try before you buy’ button below and you can try a full length Elearning module, completely free of charge!
- Introduction to Restaurant Hospitality Standards
- Communicating Effectively with Guests
- Understanding and Meeting Customer Expectations
- Handling Complaints and Resolving Issues Gracefully
- Creating a Welcoming and Positive Atmosphere
- Food and Beverage Knowledge Essentials
- Upselling Techniques and Menu Guidance
- Promoting Brand Values and Consistency
- Provide outstanding customer service through effective communication and attentiveness
- Understand and exceed guest expectations to create memorable dining experiences
- Handle complaints and resolve issues in a professional manner
- Build product knowledge to confidently assist guests with menu choices
- Support a positive, welcoming atmosphere that aligns with the restaurant’s brand
This activity has been accredited by The CPD Standards office and equates to 1 hours of CPD.
How our Customers rate us:
Very informative , easy to understand , you can recommend to someone interested in learning caregiving.
Im glad I did this course. It gave me more confidence in discharging my duties because I learnt more new things. I truly have value for my money
Once my boss had paid for the courses I had to access it by logging in and setting up a password.i found a couple of the course very long and hard to keep focused before the questions.but overall it was very straight forward and well set out.
It was very interesting to me and also very impactful, I learnt a lot which has helped me in pursuing my career. I put to practice all that I learnt from the course, I will comfortably recommend it to others. Thank you. David.
It's the most reliable and easy-going learning site,which provide knowledgeable idea to fasting the learning process.
